Frequently Asked Questions
Quick answers to the questions brand owners ask us most.
MOQ varies by product. For stocked items it is typically 100–500 pieces; for fully custom designs it is usually higher. Share your target product and volume and we will confirm.
Yes. We provide pre-production samples for custom orders so you can approve materials and quality before mass production. Sample lead time is 5–10 days.
We use pet-safe materials — natural rubber, food-grade stainless steel, memory foam, untreated cotton and certified fabrics — and avoid PVC and phthalates.
Yes. We support custom logos (embroidery, engraving, printing), brand colors, custom packaging and multilingual labels.
Typical production lead time is 25–40 days depending on complexity and volume. Sampling adds 5–10 days. A specific schedule comes with each quote.
We can produce to meet CE, REACH, EN 71 and ASTM F963 depending on the product and market. Tell us your market and we will confirm which apply.
Common terms are 30% deposit with 70% balance before shipment, or by letter of credit. We confirm exact terms with each quote.
